About Clientyr · the team behind it

The team

Meet the founders

Oliver Lucas

Co-founder · CEO

RMIT Melbourne and IED Milan alumnus. Marketing and operational strategy work with teams in Melbourne, Milan, and Dubai.

Samuel Lucas

Co-founder · COO

A registered mechanical plumber and HVAC technician, and the reason Clientyr exists. Having lived the trade himself, he knows exactly how work gets done on the tools.

Growing the team

Clientyr is small and growing quickly, so we're always on the lookout for good people to join us. If that sounds like you, we'd love to hear from you.

Get in touch

OUR Principles

Three principles behind everything we do

Passionate about the industry, calm about rapid technological change.

Clarity before anything

No vague promises. The 60-second check shows the hours you are losing to missed calls and cold quotes, and tells you plainly whether Clientyr fits your business.

Outcomes over tools

We don't sell software for its own sake. Everything we set up is there to catch the work you are losing now: the missed call, the cold quote, the review nobody asked for.

Collaboration = success

Our team of tradies sets it up for you and stays on the other end of it. Email hello@clientyr.com. A real person from our team replies the same business day.

The cost of the old way

Every disconnected step quietly multiplies:
the call you could not answer, the quote nobody followed up, the customer nobody asked for a review. Each one is a job that can go to someone else.
‍
A lot of software for trades is sold by people who have never been on the tools, and when something breaks you end up in a support queue. Some of us have worked on the tools, and you deal with the same small team every time.

Clientyr catches them in front of the software that runs your jobs, so you can keep doing the work.

FAQs

Questions? Straight answers.

Plain answers about who you are dealing with, how to start, and what it costs.

Getting started

What does Clientyr actually do?+

We take the office admin off your plate: missed calls texted back, every message in one inbox, quotes chased, reviews asked for and old customers reminded. Then we stay on the other end of it.

How do we start?+

With the 60-second check. It shows the hours you are losing to missed calls and cold quotes, and whether Clientyr fits your business. No card needed.

Do I need to be technical?+

Not at all. A real person from our team of tradies sets it up for you. You read and answer your messages in the app on your phone. When something needs changing, text us and we handle it.

How it works

Will this disrupt how we work?+

No. You keep ServiceM8, Tradify or whatever runs your jobs, and you keep your own phone number. You forward the calls you miss to your Clientyr number, which is usually live within 3 to 4 business days. No lock-in: cancel any time.

What kind of businesses do you work with?+

Australian trade businesses with an ABN that take customer enquiries by phone or online.

Who do I actually deal with?+

A small team of trade and tech professionals, and no support tier to climb. Text the Clientyr support number and a real person replies the same business day. One of our founders is a licensed plumber and HVAC technician, and the system is shaped by the jobs he used to lose.

Pricing

What does it cost?+

$297 AUD including GST, every month. Texts, calls and emails are included up to 1,000 texts a month. There is no setup fee and no lock-in: cancel any time, and your plan runs to the end of the period you have paid for.

What happens when I take the check?+

It is free, takes about a minute, and your result appears on screen straight away. It tells you plainly whether Clientyr fits your business. There is no obligation and no hard sell.

Trust and data

What happens to my information?+

We only ask for what we need, we keep it secure, and we never sell it. Your system runs on a platform hosted in the United States, and our Privacy Policy explains how that works.

Still wondering? We are real people on the other end. Talk to one of the founders